| Day 1 | ||
|---|---|---|
| * All Sessions are subject to change without notice! | ||
| 8:00 a.m – 8:50 a.m. (CRM/ILM) |
Breakfast & Introductions | |
| 9:00 a.m – 10:00 a.m. (CRM/ILM) |
Getting Started Overview of the Tools |
|
| 10:15 a.m – 12:00 Noon (CRM) |
Action Plan Creation (New Event Triggers) Review attending Dealer Action Plans |
|
| 11:00 a.m. | Break | |
| 10:15 a.m. – 11:00 a.m. (ILM) |
The Conveyer Belt System Managing the Four Folders in ILM |
|
| 11:00 a.m. – Noon (ILM) |
Creating Effective Auto Actions Automated customer follow up in ILM |
|
| Noon – 1:00 p.m. | Luncheon | |
| 1:15 p.m. – 2:15 p.m. (CRM/ILM) |
Magic with Multimedia (Pre-loaded Video's) Getting in touch with Multimedia |
|
| 12:15 p.m. – 3:00 p.m. (CRM/ILM) |
Creating Terrific Template Email, Letters and Call Guides |
|
| 3:00 p.m. | Break | |
| 3:15 p.m. – 4:00 p.m. (CRM/ILM) |
Measure, Monitor, Fix Reports and Scored Surveys (New Feature) |
|
| 4:00 p.m. – 5:00 p.m. (CRM/ILM) |
Individual Dealer Break-out Session | |
| 4:00 p.m. – 5:00 p.m (CRM/ILM) |
Tech Support Q&A Session | |
| Dinner or Evening Event | ||
| Day 2 | ||
| 8:00 a.m. – 8:50 a.m. (CRM/ILM) |
Breakfast & Recap/Goals | |
| 9:00 a.m. – 10:00 a.m. (CRM/ILM) |
Control Panel Set-up (New Features) How to get the most from the features in your CRM or ILM |
|
| 10:00 a.m. – 11:00 a.m. (CRM) |
Action Plan Review Remaining Dealers |
|
| 10:00 a.m. – 11:00 a.m. (ILM) |
Appointments from A to Z The Gold Star to make you a Superstar and Sell a Car! |
|
| 11:00 a.m. | Break | |
| 11:15 a.m. – Noon (CRM/ILM) |
New iMagicLab Inventory (New Feature) | |
| Noon – 1:00 p.m. | Luncheon/20's Group | |
| 1:15 p.m. – 2:00 p.m. (CRM) |
Using AutoPencil (New Feature)/Hidden Tricks | |
| 1:15 p.m. – 2:00 p.m. (ILM) |
ILM Break Out Session AutoActions, Surveys and Templates |
|
| 2:00 p.m. – 3:00 p.m. (CRM/ILM) |
The Phone Proposition (New Training Option) Integrated Phone Training & Monitoring |
|
| 3:00 p.m. | Break | |
| 3:15 p.m. – 4:30 p.m. (CRM/ILM) |
Open Discussion Mobile CRM, Websites, SEO/SEM |
|
| 3:30 p.m. – 4:30 p.m. | Open for Breakout Session w/Dealers | |
| 4:30 p.m. – 5:00 p.m. (CRM/ILM) |
Closing & Questions Get involved on iML Connect |
|