Home

iMagicLab

Login
Go back to Home
iMagicLab

Technology So Advanced, It's Simple

  1. Showroom Control

    Technology that you use to run the floor cannot be boilerplate or cookie-cutter. If you are going to win in today's competitive environment, you need the best tools.

    DealerCRM is infinitely flexible, customizable and expandable to be more than you will ever need.

    Full BDC support, complete inventory tool, driver's license scanning, credit reports, time clock, one page to-do list and the industries only total call management are just a few of over 700 features.

  2. We Know the Web

    Since we make the best-selling ILM product on the planet it only makes sense that we know the web better than anybody does (go ahead, ask around).

    eBrochures, VideoMail, bad lead rejection, opened email reporting, spam check, white listings, advanced lead routing and so much more, we can't list them all.

    We send more email into more inboxes at more places than any other dealership CRM on the planet. Remember, we were Internet before we were CRM... it's a big difference.

  3. Fixed Ops Done Right

    Marketing in the service department is a gold mine, literally, and nobody offers the power and proven track record of DealerCRM.

    You can spend thousands more while being tied up in infinite complexity and still never see the real retention that our tools will make possible.

    Surveys, appointments, service reminders, single page organizer and seamless DMS integration are all just part of our daily drill.

  4. A Whole New Way to Desk

    We've reinvented desking and built it completely into the most advanced piece of software you can buy. No, we don't show you the most profitable car for the guy with a 520 beacon and an upside down trade, but we do help you make a lot more money on the other 99% of the deals.

    Up to 50 payment options, direct integration to pre-owned appraisal tools, complete history and credit at the click of a mouse, automated rates and residuals and so much more. Aren't you tired of using your Dad's desking tool?

  5. It's On Your Phone

    OK, so our dedicated apps were the industry's first in the Android and iPhone marketplace but our Blackberry integration beat everyone back in 2002. Seriously, we've had the ability to enter customers, make and log calls and send emails while wireless and bidirectional since before many of our competitors even existed.

    You can't just say you're mobile or put up an app so someone can check it off on a spreadsheet. DealerCRM is mobile at its core and has been for a very long time.

  6. Accurate Reporting is Our Middle Name

    Let's cut the noise and get real for a moment: A CRM without accurate reporting data costs you more than it helps. That's why we've spent over 2 million dollars building a dedicated reporting and notification system to eliminate the guesswork.

    Sure, we have the pretty funnel charts or the silly looking typeface that our competitors show, but we also have a complete grasp of the complicated data picture you need to run your business.

    From desklog to dashboards, drill downs to data mining it's all just a mouse click away. Do you need us to click the mouse and send it to you every day? That's no problem either. Just ask.

  7. We Play Really Well With Others

    To be a real technology player in this space you have to know the power players and be able to talk with them. iMagicLab is approved by every OEM (except Mercedes, what's with that?) and over 700 different lead providers.

    In addition we are certified with the big 3 of the DMS worlds (ADP, Reyrey and the fine folks at DealerTrack/Arkona) and push and pull to companies like FirstLook, AAX, Route 1, VAuto, Credco, 700Credit and a ton more. Data is our other middle name. Ok not really—but it should be.

  8. Think of Us Like Your Own Private Investigator

    Data is only good if it's current and accurate. Now we all know that our salespeople are really good at keeping computer systems up to date but everyone could use a little help now and then.

    DealerCRM scrubs, appends, links to Social Networks like Facebook, gets demographics, pulls credit, marks Do-Not-Call, logs insurance info and links all relationships and families together automatically.

    It's a lot of work but every once in a while we'll even show you pictures of their house and get a new phone number for you. When you call, you will always have the best data available and that's going to make a few extra sales a month all by itself.

  9. Training is for Losers, We are Your Partner

    Most technology salespeople are good salespeople, but training you to use software? Not so much...

    The game in this space is to promise free training as a way to get the sale, but you don't need a trainer, you need a partner.

    Ask any of the thousands of GM's that work with us and they will all tell you the same thing: iMagicLab will stand with you, day in and day out, to insure you are ready to use our tools to make money.

    We hire nationally known experts in every facet of a dealership so that we can exceed your needs quickly and accurately. Nobody else has ever built a support team with so much talent all directed at helping you sell cars. Don't believe us? Ask to meet the team of dealer partners BEFORE you do business with us.

  10. We are iMagicLab and Our Competitors are Not.

    We don't care for catchy slogans. We don't do the conference circuit or pay people to blog about how much they love us.

    Actually, we're just a bunch of guys who missed the dealership so we started the next best thing. You will never find a better-trained or more committed team of partners to help your dealership finally master CRM.

    Don't fall for the hype or the free dinners (we hear some people even get to meet Shakira), there is only one team that will not stop until you are selling and servicing more cars.

iMagicLab

Meet the Team

Executives

Dealer Consultants

iMagicLab Team

The thing is, a software product without the right support is kinda like a car without a driver: It just sits there. The only way dealership systems make sense is when your team and ours work together to ensure that it gets used correctly and regularly. As we've said before, we view our role as your partner, to stand with you day in and day out to make sure our CRM gets the buy-in it needs to actually help. It's not magic. It's just solid, experienced people, combined with cutting-edge proven technology, which makes iMagicLab your next CRM vendor.

Technology So Advanced, It's Simple